Emergency Contact Info

If you are the victim of a traffic accident or crime

For the police, dial 110 Commonly known as "hyakutoban", you can dial the number "110" to reach police with jurisdiction of your area for assistance with emergencies and accidents. Tell them what happened and where as calmly and accurately as possible. It is also possible to call 110 directly from public telephones.
Support for calls from foreigners varies depending on the police department, but if there is an officer capable of speaking foreign languages present, one will respond.

If you fall ill

For the fire department, dial 119 Commonly known as "hyakujukyuban", you can dial the number "119" to reach the fire command center for assistance with fires or other emergencies. Tell them what happened and where as calmly and accurately as possible. It is also possible to call 119 directly from public telephones.
Emergency calls from foreigners to 119, are conducted as three way calls with an interpreter. Five languages: English, Mandarin, Korean, Portuguese, and Spanish, are supported 24 hours a day, 365 days a year.
List of clinics with doctors or staff who can speak foreign languages (Shizuoka City Association for Multicultural Exchange)

If there is a disaster

For Disaster Emergency Message Dial, dial 171 The NTT Disaster Emergency Message Dial service activates when there is a disaster (such as an earthquake with seismic intensity of around 6 or higher). It can be used to check the safety of and contact family and friends affected by the disaster.

Shizuoka City Disaster Information
Shizuoka City Evacuation Area Map

Shizuoka Prefecture Emergency & Risk Management Information/Prefecture Weather Information

If you drop or lose something

Transportation Facilities JR Tokai
JR Tokai Lost & Found Guide:
050-3772-3910 (6:00 - 24:00, year round)
Shizuoka Station Lost & Found Office:
054-251-9630 (8:00 - 18:00, year round)
Shizuoka Railway
Shin-Shizuoka Station:
054-254-5115 (5:45 - 24:00, year round)
Shin-Shimizu Station:
054-352-1500( (5:45 - 24:15, year round)
Shizuoka Railway Just Line (Buses)
Shin-Shizuoka Bus Information Center:
054-252-0505
Taxi
Inquiries to taxi companies
Police Departments
Shizuoka Central Police Department:
054-250-0110 Otemachi, Aoi-ku, Shizuoka-shi
Shizuoka South Police Department:
054-288-0110 Fujimidai, Suruga-ku, Shizuoka-shi

Useful Links